UPS
Reviews and Complaints
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
UPS Overview
UPS has 1.5 star rating based on 2439 customer reviews and ranks 167 of 1052 among companies in Transportation and Logistics category. Consumers are mostly dissatisfied.
Rating Distribution89% unfavorable3% positivePros: Tracking tool, Tracking, Respectful but useless customer service staff.
Cons: Poor customer service, Customer service, Delivery.
Recent recommendations regarding this business are as follows: "Don’t use ups. Fed x and usps is much better polit and courteous. I will never use UPS and I will tell everyone not to use UPS.", "Don't use them", "Don’t bother calling if you need a human rep.", "Not to use UPS because they are on reliable", "It would be very important to make it possible to speak to a service representative with the UPS company.".
UPS has 1.5 star rating based on 2439 customer reviews and ranks 167 of 1052 among companies in Transportation and Logistics category. Consumers are mostly dissatisfied.
Rating Distribution89% unfavorable3% positivePros: Tracking tool, Tracking, Respectful but useless customer service staff.
Cons: Poor customer service, Customer service, Delivery.
Recent recommendations regarding this business are as follows: "Don’t use ups. Fed x and usps is much better polit and courteous. I will never use UPS and I will tell everyone not to use UPS.", "Don't use them", "Don’t bother calling if you need a human rep.", "Not to use UPS because they are on reliable", "It would be very important to make it possible to speak to a service representative with the UPS company.".
Most commonly, consumers tend to contact UPS to ask questions about: Shipping and Delivery, Request for Information, Employment.
The price level of this organization is high according to consumer reviews.
Rating Details
| Tracking Tool | 2/5 |
| Website | 2/5 |
| Price Affordability | 2/5 |
| Diversity of Products or Services | 2/5 |
| Product or Service Quality | 1/5 |
Contact Information
UPS Reviews
Lost package
User's recommendation: Ship with Fed-ex. If they lose your packages, you can file a claim easily.