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Do not even think of importing any shipment in India through UPS unless you want to experience what nightmare is and never ever think of importing for business purpose, if you do you will be on *** on killing your business. We had our two commercial shipments coming...
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#1172859
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Resolved

Ordered TV Stand from Amazon on 11/20 with promised delivery date of 11/24. Per UPS' own tracking system, it arrives at the local facility on 11/24 at 12:55 am, where it sat due to UPS incompetence (the rep apparently reported that they had a lot of new people) until...
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1.0
I liked
  • No likes
I didn't like
  • Poor service
  • No sense of responsibility
  • Customer service
#1140305
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Shipping Date: 10/30/17 ETA:11/2/17 Driver:Regues CaseID:3782431 Items:6Boxes 40lbs each. We initiated a shipment through UPS Grounds via telephone because we received no confirmation of pickup when we tried online. Both Grounds & Freight showed up to pick up packages....
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1.0
#1133334
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I tried to ship 2 boxes of nail polish to Canada. I did not have the boxes marked because the receiver didn't want to be charged extra customs and said it would be fine to mark it glass collectibles. this was my first experience with UPS and I didn't know I needed to...
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Anonymous
Anonymous

I got my products back. It so happens UPS never did call the FAA, I called them and made them aware. They inspected by photos sent in emails and determined by boxes were not...

Anonymous
Anonymous

I took it to my local UPS store.

1.0
I didn't like
  • Inability to do their jobs properly poor customer service
  • Poor customer service
  • Inability to do their jobs properly
#1052497
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Resolved

On March 10, 2017, I shipped a package from Newberry, SC to Annapolis, MD. It arrived yesterday weighing over 2 pounds lighter that the original shipping weight. When I first realized that the package was lost, I contacted customer service. I chatted, emailed and...
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1.8
I didn't like
  • Lack of honesty at customer service
#1036842
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Resolved

My phone broke last week so I ordered a new one. I'm a real estate agent so a phone is about as important to me as oxygen. I ordered it to arrive on Friday. Apparently, UPS tried to deliver it while I was out of the house and would try again on Monday. MONDAY?! I need...
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2.0
#1020853
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I ordered an expensive mattress for my back which was supposed to be delivered by UPS today. I signed up for email alerts in case something happened to where the package wouldn't be delivered but I heard nothing. I went to tracking information this morning to find out...
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1.0
#1016463
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I am extremely unhappy with UPS and it's so sad because it is my first experience with UPS. Okay so someone sent me a package from Texas on a Saturday which was to be delivered the Wednesday after. When I did not receive this package on Wednesday, I decided to track...
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Anonymous
Will

First off, I'm sorry that you had a bad experience with shipping your package. Here's a few things to keep in mind before pinning this unfortunate incident on UPS. No UPS ce...

1.0
I liked
  • I was able to speak to someone quickly
I didn't like
  • Nobody takes responsibility
  • Delivery lies
#1002646
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Was awaiting next day air saver package. Tracking website placed package in Oakland (45) minutes from my house). Called ups customer service around 2 was told by the representative (a live person) package out by delivery and we have it by 7pm. Called at 7:15 talk to...
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1.0
#970730
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Ups - Package did not deliver for 3 days
for 3 days, each day package tracking says "on vehicle for delivery today" but ended up no delivery. This is the third day now again showing the same message we'll see what happens. This is only the beginning of Christmas season (1st week after Thanksgiving 12/01/16)....
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1.6
#964820
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