Most helpful reviews first
I recently had a ridiculously complex delivery ordeal thanks to UPS. I live in England, but the only complaints info I could find online related to US deliveries, and even that was vague. I called them and finally managed to drag their UK Complaints Dept email...Read more
My shipment was being delivered to my residence address and I wanted it on my work address. Here's how my live chat with 3 associates went: Initial Question: MyChoice info not updated in 4 hours I need to change my shipping address on a shipment Alejandra Z.: Hi, this...Read more
I ordered a TV and it is apparently being shipped via UPS. It was originally scheduled for delivery 12/3 (yesterday), then was rescheduled for today (12/4). My status for my package is now delayed.With the lame *** excuse of we have not yet unloaded the package from...Read more
I ordered four purses from surprise.katespade.com as Christmas gifts. I was initially notified by UPS via email that they would be delivered on December 15th. I received a second email on December 15th saying that delivery was rescheduled for December 17th. I have...Read more
Jan 2018 I submitted a claim to UPS, heres why. My wife was pulling out of our driveway when the UPS driver (Terry Fowts) pulled up. He had a package and stuck it in my wife's back seat of her Yukon Denali. Not knowing what it was she left it overnight for me, so the...Read more
My package was due today and it said it was out for delivery. There was someone home all day. No UPS driver came to my apt complex today at all. Obviously no tag was left showing they even came to my door. How can they claim there was an attempt at 6:23pm? ***! Driver...Read more
Do not waste your time or money with a company that doesn't care about its customers. UPS has to be the most incompetent shipping company I have ever worked with. Over the course of 7 days, they made over half a dozen errors and continued to mislead me about the...Read more
I am finally at my wits end with UPS. on August 3rd, 2018 at 3:20pm Central time, A UPS driver delivering a package to my house HIT and damaged my mailbox! As you can see, the driver bumps the mailbox then gets out his truck, fixes the mirror, adjusts the mailbox and...Read more
UPS - My choice system is terribly broken.
Wanted to make changes to my delivery. Website forced me to sign up my choice. Signed up my choice, activated it, logged in, and it still asks to sign up my choice when clicking on "delivery options".
Regretfully I have to report the outstandingly poor service U.P.S. has been providing to our building at 1735 N. Kingsley Drive, Los Angeles, CA 90027. I self mailed the envelop containing copywritten materials for the purpose of storing it. I mailed in a perfectly...Read more
I didn't like
- Very expensive prices for the very poor service
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