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I recently had a ridiculously complex delivery ordeal thanks to UPS. I live in England, but the only complaints info I could find online related to US deliveries, and even that was vague. I called them and finally managed to drag their UK Complaints Dept email...
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Anonymous
Tracy

Ī am going through the exact same problem as we speak. Day 3 of taking off work! Had a customer care advisor refus to give me the complaints department address and they procee...

Anonymous
callyman

They sent my package to a wrong address after I tell them the correct address no return call yet. they are full bag of rubbish.

#219969
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My shipment was being delivered to my residence address and I wanted it on my work address. Here's how my live chat with 3 associates went: Initial Question: MyChoice info not updated in 4 hours I need to change my shipping address on a shipment Alejandra Z.: Hi, this...
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Anonymous
Anonymous

already adding UPS my choice message to spam! I don't have time to deal with them. I either receive my item or refund from seller. That's simple.

Anonymous
Anonymous

Typical UPS BS.I have the same situation where I cannot have my package redirected to a UPS Store for pickup.What good is the My Choice membership if you can't redirect packag...

#352844
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I ordered a TV and it is apparently being shipped via UPS. It was originally scheduled for delivery 12/3 (yesterday), then was rescheduled for today (12/4). My status for my package is now delayed.With the lame *** excuse of we have not yet unloaded the package from...
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Anonymous
Anonymous

I have the same issue. I was supposed to have something delivered today (12/19) by UPS, but last night their tracking system said that the package has been delayed in Portland...

Anonymous
Anonymous

My package has been in San Pablo since 12/11. A week now. Live chat gives no new information. I offered to fly from Florida and unload the truck myself but they didn't think t...

3.5
#565551
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Featured
UPS - My Package from Kate Spade was received empty
UPS - My Package from Kate Spade was received empty
UPS - My Package from Kate Spade was received empty
I ordered four purses from surprise.katespade.com as Christmas gifts. I was initially notified by UPS via email that they would be delivered on December 15th. I received a second email on December 15th saying that delivery was rescheduled for December 17th. I have...
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Anonymous
Anonymous

I'm always surprised that people still order "irreplaceable", expensive items for delivery. There are too many "what-ifs" in the delivery process regardless of whether you use...

Anonymous
Anonymous

I just spend another 45 minutes on the phone with Kate Spade. My refund is waiting for approval. The first person did not tell me it had to go through an approval process. Tha...

3.3
I didn't like
  • Empty box delivered
#1426932
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Featured
UPS - Claim going on 9 months NOW!!!!
UPS - Claim going on 9 months NOW!!!!
UPS - Claim going on 9 months NOW!!!!
UPS - Claim going on 9 months NOW!!!!
UPS - Claim going on 9 months NOW!!!!
UPS - Claim going on 9 months NOW!!!!
Jan 2018 I submitted a claim to UPS, heres why. My wife was pulling out of our driveway when the UPS driver (Terry Fowts) pulled up. He had a package and stuck it in my wife's back seat of her Yukon Denali. Not knowing what it was she left it overnight for me, so the...
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Anonymous
Anonymous

Nothing but calls. How on Earth do you expect to get anywhere that way ? You must put complaints in writing and serve via Certified Mail return receipt requested. As it stands...

Anonymous
Nony

And how was this UPS's fault? They didn't know the contents of the package. Perhaps the package shouldn't have been left in the car overnight.

#1353677
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My package was due today and it said it was out for delivery. There was someone home all day. No UPS driver came to my apt complex today at all. Obviously no tag was left showing they even came to my door. How can they claim there was an attempt at 6:23pm? ***! Driver...
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Anonymous
VPS

I have had exactly the same problem, except as well as the driver not showing up, the package shows as still being on his truck and no one knows where he is. It's Friday....

Anonymous
Scott

This happened to me today! It was frustrating when I waited for my package to arrive all day and couldn’t do anything else for the specific reason of not missing the delivery ...

#194612
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Do not waste your time or money with a company that doesn't care about its customers. UPS has to be the most incompetent shipping company I have ever worked with. Over the course of 7 days, they made over half a dozen errors and continued to mislead me about the...
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#1446440
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UPS Damaged my Mailbox & won't fix it!
I am finally at my wits end with UPS. on August 3rd, 2018 at 3:20pm Central time, A UPS driver delivering a package to my house HIT and damaged my mailbox! As you can see, the driver bumps the mailbox then gets out his truck, fixes the mirror, adjusts the mailbox and...
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1.0
I didn't like
  • Refuses claims
  • Unable to request refund
  • Damages property
#1359524
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Show

UPS - My choice system is terribly broken.

UPS - My choice system is terribly broken.
UPS - My choice system is terribly broken.
UPS - My choice system is terribly broken.
Wanted to make changes to my delivery. Website forced me to sign up my choice. Signed up my choice, activated it, logged in, and it still asks to sign up my choice when clicking on "delivery options". Wtf
#1413468
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UPS - VERY DISSAPOINTED
UPS - VERY DISSAPOINTED
UPS - VERY DISSAPOINTED
Regretfully I have to report the outstandingly poor service U.P.S. has been providing to our building at 1735 N. Kingsley Drive, Los Angeles, CA 90027. I self mailed the envelop containing copywritten materials for the purpose of storing it. I mailed in a perfectly...
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2.5
I didn't like
  • Very expensive prices for the very poor service
#1385086
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