What was your experience with Ups?
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Customers don't like
- Poor customer service
- Delivery
- Unethical business practices
Customers like
- Tracking tool
- Tracking our packages
- Its just this order i am very upset with ups about
Ups - They don’t answer emails
I have tried to contact them because because im trying to know the information of my order, and they do not answer any emails.
My aunt shipped a very valuable, antique, family heirloom, Pairpoint lamp to me through UPS. UPS was to pack and ship the lamp. She says she stressed repeatedly the value and fragility of the lamp and that UPS had reassured her that it would arrive undamaged. UPS did...
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I liked
- Store location
I didn't like
- Poor customer service and delivery
I have ordered some giant african land snails (classed as live food so they can be delivered) as pets, complete with advanced kit, heat mats and everything. Apparently they couldn't confirm my address even though I paid £7 for delivery. This should have got them to me...
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Recipient not in when parcel delivered so it was sent to local access point. UPS tracking info stated it would be available for collection for 10 days but it was sent to Dartford UPS for return to sender after 6 days, just before recipient was due to collect! UPS...
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I wish there's zero ratings!! I sent 2 luggages same day and 1 was delivered while the 2nd was with the status"out for delivery" for two days. The 3rd day I was told it's missing and they're searching for it.It's been over 2 weeks no trace.Those guys opened my bag and...
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Ups - Extremely poor delivery and customer services I’ve never see
Bunch of liers with extremely poor services. Never ever do business with them. If there minus star,I would love to give then -100. My advice is never come close to them.
Ups - No stars at all.
UPS ALLOWS their drivers to steal packages and deliver empty boxes or ripped bags with nothing inside. Spoke on the phone and even went to a UPS store and nothing was resolved and they claimed there was nothing that could be done. This isn’t the first time something like this has happened. Do not ship with UPS!!!!
I had a return for Amazon that was to be picked up from me. I was told it would be picked up on 9/17 between 330pm until 730pm. Monday came and i stayed home because there needed to be an adult present. Was told Tuesday they would pick it up. Again no pick up. Was...
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I am finally at my wits end with UPS. on August 3rd, 2018 at 3:20pm Central time, A UPS driver delivering a package to my house HIT and damaged my mailbox! As you can see, the driver bumps the mailbox then gets out his truck, fixes the mirror, adjusts the mailbox and...
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I didn't like
- Unable to request refund
- Will not replace damaged property
- Thoroughly unpleasant
Similar to Ups
Received a text from UPS stating a package was to be delivered. After waiting All DAY, calling number to track package several times & talking to 4 different people, at 9pm the last person I talked to actually did her job & looked for package. She informed me that the...
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