Ups Reviews and Complaints
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Customers don't like
- Poor customer service
- Delivery
- Unethical business practices
Customers like
- Tracking tool
- Tracking our packages
- Its just this order i am very upset with ups about
I went online at UPS.com to create a shipping label for a freight package. I chose Paypal and when I was ready to pay the $274 fee...it kicked me back to UPS. This happened 2 times...I called Paypal and told them it had kicked it back and they told me to contact UPS. I...
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Ups - Unbelievable excuse driver theft
Driver told me someone with my exact identification met him at another location asked for package and signed for it i find that completely unbelievable how did they know where my package was and how did they have there picture on a id with my name
I went to the UPS Corporate Customer Center to pick up a package that was held. The UPS Worker removed the sticker from my box and said that she needed the sticker. When I told her that UPS has a privacy policy, that states all tracking information is supposed to be...
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I didn't like
- Packages have disappeared from ups in the past refunded
- Ups corporate has not made any effort to resolve my concerns
- Ups does not take small business privacy seriously
Regretfully I have to report the outstandingly poor service U.P.S. has been providing to our building at 1735 N. Kingsley Drive, Los Angeles, CA 90027. I self mailed the envelop containing copywritten materials for the purpose of storing it. I mailed in a perfectly...
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I didn't like
- Very expensive prices for the very poor service
After hearing my porch squeak, I caught a ups driver racing from my porch back to his truck after leaving an obviously empty box that looked like it had been kicked off a helicopter & opened by a polar bear, then hastily taped back closed. By the time I reached him he...
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UPS only delivered partial shipment to my customer. We called UPS on 9/6/2018 and reported the incident. We called every single day since the incident happened. We sent photos and detail information . UPS was at fault. Every time we called, a different manager would...
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My elderly (87 year old) mother was visiting us for Thanksgiving weekend. She forgot her cell phone and didn't realize until she was back home. I thought no problem, I'll send it by UPS. I went to the store where I received great service. I paid for delivery next day...
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Item received by UPS on 10/9 to be delivered from Missouri to Seattle, Initial delivery date 10/12. The next day tracking showed the item in Memphis TN, A whole state in the opposite direction and into the hurricane where it sat for 24 hours. Delivery date updated to...
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UPS has me chasing my package, no delivery notice on Wednesday - checked the website and it says pick up at an access point lock box, went to access point in middle of night when arrived in town and it is not there, called the 800 number to ask where it is and told it...
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Similar to Ups
I had a very important package I needed delivered by Friday, Oct 12th (necessary citation material for a university lecture) I paid extra money to have it expedited to ensure it arrived on time. For what ever reason, the shipper did not include the apartment number in...
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