UPS Reviews and Complaints
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24
Issues
resolved
5,206
Total
reviews
$1.4M
Claimed
losses
$1K
Avg
loss
390K
Page
views
What was your experience with UPS?
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Customers don't like
- Poor customer service
- Delivery
- Unethical business practices
Customers like
- Tracking tool
- Tracking our packages
- Its just this order i am very upset with ups about
We recently had to return a damaged small dishwasher. When I get to the Canby, OR UPS store the owner (?) was crabby as usual and I said he needed a hand truck. He rolled his eyes at me and walked out and drug it to his door and then started flipping it end over end...
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I purchased a MacBook Pro from Apple Store Canada and expected to receive the computer by the end of July. The delivery date got pushed into August as indicated by UPS tracking. Knowing that my family was going overseas on vacation I phoned UBS on August 1st and...
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I waited for something I ordered to be delivered only to have a text message say it was undeliverable due to the wrong name of street or address number totally ridiculous. Then I wait an hour for a phone call only to say I have to go into town to meet a driver while he...
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They called me on 8/9/20 told me my package was delayed. I was fine with that they guarantee it by 8pm on 8/10/20 ok fine. checked tracker it was loaded on the truck at 5:45am to go out for del. 8pm never showed up called customer service they said not until 8/12/20....
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I liked
- Nice ups driver
I didn't like
- Call center
- Lied about delivering parcel
There is a intercom in the building where I live, they never use it, they again skip me for no reason ! The *** driver did not even stop at my address. And this happens constantly when some seller send me a package. The note was "Signature was required or we were...
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Why was my 50 inch TV left righr outside my door, the driver didnt even give me time to get to the door, he/she just left it, since when does UPS just drop something like a TV at your door and not even wait till you answered the damn door. What if i wasnt at home that...
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My Girlfriend decided she wanted to send her TV across to Calgary from Montreal due to her moving to Calgary.So she sent the package Through a Ups in Montreal where she wasn't even made aware she could Purchase damage Insurance, if the package had been packed by a Ups...
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I didn't like
- Treatment of my property
July 30th I ordered two pair of shoes from footlocker only one pair came August 4th, today is August 8th yet have I receive my package. Today UPS notified me saying my package will deliver today. Been on UPS Tracking & it says my order is ready for shipping. UPS is now...
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This is a con business, charging exorbitant brokerage fees when crossing the border. A service you never asked for nor authorized in the first place. The only time they inform you is weeks later when the bill comes through the mail. I agree I need to pay my taxes and...
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Similar to UPS
UPS - Worst company in USA
Never delivers simple like that if you want to deliver merchants and never get to your address, If you want to loose money , customers , business, deliver with ups Worst worst worst And to talk to customer service support learn speaking india or Chinese language!!!!