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A UPS driver in the state of New Hampshire did not clean off his tractor which caused ice and snow to smash my 20 yr old college students windshield, for two weeks now we have been given the run around, for a 250.00 windshield, as I know many of my friends and family...
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1.0
Canterbury, New Hampshire
I didn't like
  • How ups screwed me over because they caused an accident
#1171999
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I ordered an ice maker it arrived damaged and non working!!!!!!! Took over a week to get a return, then they did not pick it up!!! I WAS HERE ALL DAY NOT ONE UPS TRUCK YET THEY SAID THEY ATTEMPT!!!! NOW THEY HANG UP ON ME EVERYTIME I...
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1.0
#1171806
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in 2014 a supplier used them to ship goods to me from China and they asked for payment of amounts from customs that were unreasonable to release the goods in Kenya. I asked them to review the amounts with customs as they did not make sense and they never responded so I...
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#1170655
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UPS is the worst packaging service in the world

Ups
#1167578
1.0
Details
Never arrives on time. Always delays. Customer service sucks. I spent over an hour on the phone and the manager lied to me that they would help, but no help. It was a critical condition. I needed to start medication, but it delayed even though I did 2 days shipping. Just the worst. Never use UPS again.
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Ups - Lost package

Ups
#1167479
1.4
Details
Ups never delivered my package before Christmas like the tracking said on the date. Had to call where I ordered the package the company sent me a new on after Christmas. No one call me to solve the issue at all. Very disappointed with UPS
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Ups - They are theives

Ups
#1167204
1.0
Details
Broke 360$ worth of merchandise even paid insurance for it. They deny any responsibility and refuse to reimburse anything. They make usps look good. Will never ship through them again. I suggest that if you are shipping something valuable and want it to arrive in one piece dont ship with ups ever
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Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
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Ups - They just don't care!

Ups
#1166565
UPS has notified me for 4 days that my pkg was out for delivery between 2:30-6:30 PM with no results. Looking at 5th day. Called customer service a few times and they just don't care. No concern whatsoever. Used to be first in the business, now worst. Don't use!
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UPS are an absolute disgrace. My parcel was due for delivery on January 2nd 2018. Here we are January 15th and still no package. • Checked their tracking online and it stated due severe weather delay. • Checked again and the same message even though the weather was OK....
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#1169450
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My package was delivered to the wrong address, I called to make sure my replacement package would be delivered to the correct address. The representative on the phone and also the supervisor was so rude an disrespectful. They kept reading me their guideline and could...
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1.1
I didn't like
  • No solution to problem
  • Delibrate delaying of shipped item
  • Customer service rude
#1167836
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I have already filed a claim with UPS, it is currently under-way. I would recommend anyone shipping a package with UPS to double-box it, pack it excessively, and seal it with an entire roll of tape. I sent a simple, sturdy box, sealed by the UPS employee himself as I...
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#1167252
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I never receive my shipments when they say they're out for delivery. It's always the next day. I also own a business and my shipments are constantly not delivered because we do not open until noon. Constant notes on the door that they tried to deliver but we were not...
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1.8
#1166493
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I had prescription medication shipped for NEXT DAY delivery to be received on Thursday, January 4th. I did not receive the package until Monday, January 8th. We had snow on the 4th, but less than 3 inches but I give the benefit of the doubt on that day, however, I have...
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1.0
I didn't like
  • Estimated delivery time
  • Incompetent delivery driver
  • Let me down
#1166432
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My order was supposed to be delivered on Jan 9, 20018 but it was not delivered. My order arrived yesterday in Florence SC but they did not load it on the delivery truck. I was on the phone for several hours last night. They assured me they would deliver it first thing...
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#1166102
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Never been so annoyed. First shipment containing cell phone was attempted to be delivered. About to sign when I realized, hey this is light. Opened in front of driver and the box was empty. Best part is that the indicated that I refused it because I didn’t order it :s....
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#1165885
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