Ups Reviews and Complaints
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Customers don't like
- Poor customer service
- Delivery
- Unethical business practices
Customers like
- Tracking tool
- Tracking our packages
- Its just this order i am very upset with ups about
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Delivery due dec 7. 2018 by days end. Never heard from them Friday,Sat, Sunday or Monday. Finally the tracking site indicates at 1:20 pm Monday that the package is not being delivered until the reciever (me) authorizes brokerage and delivery payment. I call immediately...
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Company wrote 0 public responses to the review from 11 hours ago.
Product
My Walmart.com account was hacked. A fraudulent charge was done on my account. When I got the email about the charge, I called UPS for them to hold the item at their location b/c Walmart said it was too late for them to cancel the order. So, I was going to return the...
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Company wrote 0 private or public responses to the review from 14 hours ago.
I ordered my chemo this past week and it was due for delivery Friday 12/07/18, I waited until 5:30pm and still no driver I needed to go out and get things done. Now after waiting all day and until 9:00pm Saturday I still don't have my meds. After getting the run around...
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Company wrote 0 private or public responses to the review from 1 day ago.
Ups - Unfair pay
This company is a joke to work for, I’ve been with them the last two years. The first year wasn’t to bad but this year is a whole different story. I’ve been making $10.50 an hour while every other driver helper has been making $15.00 an hour. I’ve also been shorted 30 hours from my pay check. I’ve called and complained multiple times and they seem to not care. Not a good company to work for.
Company wrote 0 private or public responses to the review from 2 days ago.
See photo attached which shows it all. Some joe shmo comes and parks on my grass, doesn’t not even attempt to ring my doorbell (I was home as you can see our car is parked in the drive way). Then instead of leaving the package in front of the door it was thrown in my...
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Company wrote 0 private or public responses to the review from 2 days ago.
i ordered pens sent from California, Label made on 11/25/2018 was supposed to be delivered by 12/05/2018. 12/06 came and went so did 12/07 now its 12/08. i was using there tracking ap but it showed out to deliver by end of day on 12/05/2018. still not here try calling...
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Company wrote 0 private or public responses to the review from 2 days ago.
I didn't like
- Lousy tracking system
I signed for my package online thinking it will speed up the process, took 3 “by the end of day” days to receive it, only to be dropped off at an incorrect location! When I called and asked where, they were not at liberty to tell me. It took about 8 phone calls...
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Company wrote 0 private or public responses to the review from Dec 08.
Sent important documents via UPS ( same province) to a business and one week later still not delivered. Tracking has been updated with some bogus information saying receiver refused package. This is not possible. I checked. Then it said it was being sent back to sender...
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Company wrote 0 private or public responses to the review from Dec 06.
I didn't like
- Loss of my package
- Customer service
- Failure to deliver
What I find troubling about UPS is the same as so many companies now days. They don’t want to talk to their customers. They have the typical messages trying to keep you away from customer service but on top of that, they make it impossible to talk to a local store,...
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Company wrote 0 public responses to the review from Dec 05.
Similar to Ups
Ups - Terrible customer service
Three days (so far) of trying to find a lost package, they keep telling me they will call me back and they do not. I am currently on hold trying to speak to a manager. Have been holding for 1.5 hours. Customer service is terrible, there have been no apologies and no attempts at reconciliation. I will NEVER use UPS again
Company wrote 0 public responses to the review from Dec 05.
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