What was your experience with Ups?
Ask a Question About Ups
Customers don't like
- Poor customer service
- Delivery
- Unethical business practices
Customers like
- Tracking tool
- Tracking our packages
- Its just this order i am very upset with ups about
I received an email from UPS stating my package would be delivered the next day. The package was from India and I'd waited 5 months for it. I stayed home all day to receive the package, it never came! I received another email that evening saying it would be delivered...
Read more
I literally dread having any package shipped via UPS. The tracking system is a joke. For every package that was shipped via UPS with an arrival date, it was never delivered on that date. The tracking info states that the package is on the truck for delivery but it is...
Read more
They sent an email stating no one was home to receive the package (I was home) Yet they cannot even knock or ring a friggin doorbell. Pissed off because I was expecting that package TODAY. So then I call their customer service number and it is outsourced to Asia!!!!...
Read more
Ups - They don’t answer emails
I have tried to contact them because because im trying to know the information of my order, and they do not answer any emails.
My aunt shipped a very valuable, antique, family heirloom, Pairpoint lamp to me through UPS. UPS was to pack and ship the lamp. She says she stressed repeatedly the value and fragility of the lamp and that UPS had reassured her that it would arrive undamaged. UPS did...
Read more
I liked
- Store location
I didn't like
- Poor customer service and delivery
I have ordered some giant african land snails (classed as live food so they can be delivered) as pets, complete with advanced kit, heat mats and everything. Apparently they couldn't confirm my address even though I paid £7 for delivery. This should have got them to me...
Read more
Recipient not in when parcel delivered so it was sent to local access point. UPS tracking info stated it would be available for collection for 10 days but it was sent to Dartford UPS for return to sender after 6 days, just before recipient was due to collect! UPS...
Read more
I wish there's zero ratings!! I sent 2 luggages same day and 1 was delivered while the 2nd was with the status"out for delivery" for two days. The 3rd day I was told it's missing and they're searching for it.It's been over 2 weeks no trace.Those guys opened my bag and...
Read more
Anonymous
I called ups about my lost valuables and was asked to file my claims. I have sent an estimate of items i can remember in the luggage today 9/24/18. I'm Just updating the commu...
Ups - Extremely poor delivery and customer services I’ve never see
Bunch of liers with extremely poor services. Never ever do business with them. If there minus star,I would love to give then -100. My advice is never come close to them.
Similar to Ups
Ups - No stars at all.
UPS ALLOWS their drivers to steal packages and deliver empty boxes or ripped bags with nothing inside. Spoke on the phone and even went to a UPS store and nothing was resolved and they claimed there was nothing that could be done. This isn’t the first time something like this has happened. Do not ship with UPS!!!!
Select Reason
They care about the money, not you getting your parcel