Ups Reviews and Complaints
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Customers don't like
- Poor customer service
- Delivery
- Unethical business practices
Customers like
- Tracking tool
- Tracking our packages
- Its just this order i am very upset with ups about
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I ordered my chemo this past week and it was due for delivery Friday 12/07/18, I waited until 5:30pm and still no driver I needed to go out and get things done. Now after waiting all day and until 9:00pm Saturday I still don't have my meds. After getting the run around...
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Company wrote 0 private or public responses to the review from 13 hours ago.
Ups - Unfair pay
This company is a joke to work for, I’ve been with them the last two years. The first year wasn’t to bad but this year is a whole different story. I’ve been making $10.50 an hour while every other driver helper has been making $15.00 an hour. I’ve also been shorted 30 hours from my pay check. I’ve called and complained multiple times and they seem to not care. Not a good company to work for.
Company wrote 0 private or public responses to the review from 23 hours ago.
See photo attached which shows it all. Some joe shmo comes and parks on my grass, doesn’t not even attempt to ring my doorbell (I was home as you can see our car is parked in the drive way). Then instead of leaving the package in front of the door it was thrown in my...
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Company wrote 0 private or public responses to the review from 1 day ago.
i ordered pens sent from California, Label made on 11/25/2018 was supposed to be delivered by 12/05/2018. 12/06 came and went so did 12/07 now its 12/08. i was using there tracking ap but it showed out to deliver by end of day on 12/05/2018. still not here try calling...
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Company wrote 0 private or public responses to the review from 1 day ago.
I didn't like
- Lousy tracking system
I signed for my package online thinking it will speed up the process, took 3 “by the end of day” days to receive it, only to be dropped off at an incorrect location! When I called and asked where, they were not at liberty to tell me. It took about 8 phone calls...
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Company wrote 0 private or public responses to the review from 1 day ago.
Sent important documents via UPS ( same province) to a business and one week later still not delivered. Tracking has been updated with some bogus information saying receiver refused package. This is not possible. I checked. Then it said it was being sent back to sender...
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Company wrote 0 private or public responses to the review from Dec 06.
I didn't like
- Loss of my package
- Customer service
- Failure to deliver
What I find troubling about UPS is the same as so many companies now days. They don’t want to talk to their customers. They have the typical messages trying to keep you away from customer service but on top of that, they make it impossible to talk to a local store,...
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Company wrote 0 public responses to the review from Dec 05.
Ups - Terrible customer service
Three days (so far) of trying to find a lost package, they keep telling me they will call me back and they do not. I am currently on hold trying to speak to a manager. Have been holding for 1.5 hours. Customer service is terrible, there have been no apologies and no attempts at reconciliation. I will NEVER use UPS again
Company wrote 0 public responses to the review from Dec 05.
Ups - Drivers can't read address
Happened twice they deliver my package to wrong address now want me to get in touch with shipper to resend package .I called supervisor the day of delivery to make sure they went to right address and still delivered to wrong address Columbus Mississippi has worst ups service in world and they don't care 
Company wrote 0 private or public responses to the review from Dec 04.
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A week ago I decided to choose UPS service, trusting in their promise. It was a really important package and documents that I needed for that week. They guaranteed to me that would be delivered at my hands on November 29th. Since that, I have been crazy calling, going...
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Company wrote 0 public responses to the review from Dec 04.
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