UPS Reviews and Complaints
Add to comparison
24
Issues
resolved
5,222
Total
reviews
$1.4M
Claimed
losses
$1K
Avg
loss
390K
Page
views
What was your experience with UPS?
Ask a Question About UPS
Customers don't like
- Poor customer service
- Delivery
- Unethical business practices
Customers like
- Tracking tool
- Tracking our packages
- Its just this order i am very upset with ups about
UPS - No delivery
I was home all day and ups decided not to ring or knock at my door they left at note saying i missed it but i was home all day. UPS is hands down the worst company, gave me the worst service and i will never use it again
My package was supposed be delivered today, they lost the package by delivering it to another address, lied about trying to contact the building and got cocky on the phone by not resolving their mistake. The UPS customer service hotline is in the Philippines, poor...
Read more
Our customer outside the EU ordered pick up of parcel in Germany, we the vendors are in France. UPS picked up and was then unable to make the export papers because they needed a german MRN number. We called every day during the whole week trying to find solutions but...
Read more
New, extremely inflexible internal procedures worldwide make the reception of a parcel with UPS a nightmare. - If something accidentaly goes wrong with the paper notices outside your door (e.g. someone steels them just for fun) -If you are a professional and your time...
Read more
I had a tool shipped to a job that I was supposed to do over the weekend. I paid for Saturday delivery and it was on the truck at 9am so my helper and I sat around all day waiting. I called the 800# a couple of times and they just said that it was still going to be...
Read more
UPS - Worst service ever
I ordered my phone and paid an extra $14.99 for express shipping. They never attempted to contact me after not being able to find the right address. In this day and age they should always have a contact number if they cannot find the address!! Waste of money!!!!!
Had issues with my delivery but UPS figured it out for me aw
Had issues delivering my package UPS went out of the way to figure it out for me bad apartment number but got my package great timing you guys are awesome love you God bless,
UPS - Awesome service great job
No complaint great job we had problems delivering it because of a wrong apartment number UPS figured it out got my package to me know complaint great job guys God bless your awesome,
This is my third time happening. One time my package was delivered to wrong location and two times they didnt make attwmpts but updated in the system as if they did saying the office was closed even if i was in my office waiting for my package. I contacted Ups 7 times...
Read more
Similar to UPS
UPS - Missing package
TERRIBLE COMPANY!!!! DIFFERENT REPRESENTATIVES GIVE YOU A DIFFERENT STORY, AND YOU END UP WITH NO PACKAGE UNTIL YOU CALL THE COMPANY YOU BOUGHT YOUR ITEMS FROM.