UPS Reviews and Complaints
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24
Issues
resolved
5,217
Total
reviews
$1.4M
Claimed
losses
$1K
Avg
loss
390K
Page
views
What was your experience with UPS?
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Customers don't like
- Poor customer service
- Delivery
- Unethical business practices
Customers like
- Tracking tool
- Tracking our packages
- Its just this order i am very upset with ups about
UPS - Worst service ever
I ordered my phone and paid an extra $14.99 for express shipping. They never attempted to contact me after not being able to find the right address. In this day and age they should always have a contact number if they cannot find the address!! Waste of money!!!!!
Had issues with my delivery but UPS figured it out for me aw
Had issues delivering my package UPS went out of the way to figure it out for me bad apartment number but got my package great timing you guys are awesome love you God bless,
UPS - Awesome service great job
No complaint great job we had problems delivering it because of a wrong apartment number UPS figured it out got my package to me know complaint great job guys God bless your awesome,
This is my third time happening. One time my package was delivered to wrong location and two times they didnt make attwmpts but updated in the system as if they did saying the office was closed even if i was in my office waiting for my package. I contacted Ups 7 times...
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UPS - Missing package
TERRIBLE COMPANY!!!! DIFFERENT REPRESENTATIVES GIVE YOU A DIFFERENT STORY, AND YOU END UP WITH NO PACKAGE UNTIL YOU CALL THE COMPANY YOU BOUGHT YOUR ITEMS FROM.
They have zero communications between departments. I need my package very badly for a live performance tomorrow.. They didn't even try to reach out to access the building and leave notes for two days. today, they asked me to walk 7 blocks to catch a package and never...
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UPS - Package
*** ups *** ups *** ups
Returned Package scheduled by Amazon to be picked up. Driver was not courteous enough to really make sure we knew he was at the door (doors were open and car was here). We did not hear him (we are 77 and handicapped and hard of hearing) at the door. We found the return...
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I didn't like
- Timing wth delivery
I honestly been ttting to keep my fu**ing cool with all my packages deciding to not move from the area that they are in all my orders! ALLLLLL OF THEM! I been waiting 2 weeks for my order and im done waiting and highly getting pissed off. My package hasnt move from CA...
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Similar to UPS
I was at home, three men were working on the outside of my house and yet I got notification that my package couldn't be delivered because no one was available to sign for the package. The automated voice recognition system kept getting the tracking number wrong and I...
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