filters
state:
Show
city:
Show
product:
Show
I received an email from UPS stating my package would be delivered the next day. The package was from India and I'd waited 5 months for it. I stayed home all day to receive the package, it never came! I received another email that evening saying it would be delivered...
Read more
Dusty-Phatcock
Dusty-Phatcock

They care about the money, not you getting your parcel

1.3
#1365103
Reply to reviews
I literally dread having any package shipped via UPS. The tracking system is a joke. For every package that was shipped via UPS with an arrival date, it was never delivered on that date. The tracking info states that the package is on the truck for delivery but it is...
Read more
#1364637
Reply to reviews
They sent an email stating no one was home to receive the package (I was home) Yet they cannot even knock or ring a friggin doorbell. Pissed off because I was expecting that package TODAY. So then I call their customer service number and it is outsourced to Asia!!!!...
Read more
#1364377
Reply to reviews
Show

Ups - They don’t answer emails

I have tried to contact them because because im trying to know the information of my order, and they do not answer any emails.
#1364263
Reply to reviews
Ups - Family Heirloom Destroyed
My aunt shipped a very valuable, antique, family heirloom, Pairpoint lamp to me through UPS. UPS was to pack and ship the lamp. She says she stressed repeatedly the value and fragility of the lamp and that UPS had reassured her that it would arrive undamaged. UPS did...
Read more
1.0
I liked
  • Store location
I didn't like
  • Poor customer service and delivery
#1363075
Reply to reviews
I have ordered some giant african land snails (classed as live food so they can be delivered) as pets, complete with advanced kit, heat mats and everything. Apparently they couldn't confirm my address even though I paid £7 for delivery. This should have got them to me...
Read more
#1362577
Reply to reviews
Recipient not in when parcel delivered so it was sent to local access point. UPS tracking info stated it would be available for collection for 10 days but it was sent to Dartford UPS for return to sender after 6 days, just before recipient was due to collect! UPS...
Read more
1.0
#1362007
Reply to reviews
I wish there's zero ratings!! I sent 2 luggages same day and 1 was delivered while the 2nd was with the status"out for delivery" for two days. The 3rd day I was told it's missing and they're searching for it.It's been over 2 weeks no trace.Those guys opened my bag and...
Read more
Anonymous
Anonymous

I called ups about my lost valuables and was asked to file my claims. I have sent an estimate of items i can remember in the luggage today 9/24/18. I'm Just updating the commu...

#1361563
Reply to reviews
Show

Ups - Extremely poor delivery and customer services I’ve never see

Bunch of liers with extremely poor services. Never ever do business with them. If there minus star,I would love to give then -100. My advice is never come close to them.
1.0
Details
Additional Services
Customer service
Diversity of Products or Services
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1360894
Reply to reviews
Show

Ups - No stars at all.

UPS ALLOWS their drivers to steal packages and deliver empty boxes or ripped bags with nothing inside. Spoke on the phone and even went to a UPS store and nothing was resolved and they claimed there was nothing that could be done. This isn’t the first time something like this has happened. Do not ship with UPS!!!!
1.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Value for money
Warranty
Website
#1360574
Reply to reviews