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UPS has several times delivered items that require signatures such as medications I take for Chemotherapy side effects that are temperature sensitive. This time they left a note on the door that they had rung my doorbell and no answer. The notice was stuck on the door...
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1.0
I didn't like
  • Did not say sorry
  • Receiving obviously incorrect information
  • No manager to speak to
#1133794
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Shipping Date: 10/30/17 ETA:11/2/17 Driver:Regues CaseID:3782431 Items:6Boxes 40lbs each. We initiated a shipment through UPS Grounds via telephone because we received no confirmation of pickup when we tried online. Both Grounds & Freight showed up to pick up packages....
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1.0
#1133334
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Received a message asking for brokerage info, which the seller had not informed me I would have to pay. They requested an e-mail. I asked how I could provide it since I didn't know I had to deal with brokerage and asked their rates and where my package was being held...
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#1132670
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Paid UPS 4097 to pack up bottles- destroyed items!

Ups
#1130733
1.3
Details
I won several antique perfume bottles at auction. Paid UPS store 4097 to pick up, pack and ship bottles. They used clear packing tape all around the antique paper labels. This tape also didn’t prevent the rare perfume from leaking all over. So it was a total loss. They packed it, ruined my items, and are refusing to refund me or even file a claim. Also WONT FOLLOW UP!!!
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Ups - Rubbish

Ups
#1130485
1.0
Details
UPS can not even ring a Street sign and say they tried to deliver a parcel when they did not. I rang and they would not help worse than yodell The big brown van looks like their service Would not have bought goods if I knew they were involved.
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Ups - Lied about delivery

Ups
#1128964
1.7
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Email received indicating delivery during a 4-hour window requiring signature. Wife and I took turns waiting. No attempt made. Email update says delivery attempted after the window and we weren’t home. Big LIE. We have cameras - no truck even on our street. Lazy driver didn’t want to finish his job. Slackers.
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Ups - So sad

Ups
#1122026
I purchased 3 portable fans for my family in tv Puerto Rico under the difficult situation they are in. my purchase price $900 and weighing 16lbs. each only to be charged $770 via ups ground with no guarantees. Way to help our fellow citizens when they're down.
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UPS refused to deliver my package for their mistake, my package was not left by the door like they always do, they didn’t leave it and left a notice instead for me to pick it up at the petro location here in Beaumont Tx I went and open the locker and got the wrong...
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3.6
#1132662
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call Ups and told a guy that I only received one of two packages from Filter Fast. I have done business with this company before. I was certain that I would receive two packages because of the size of one of the filters. the Ups guy said that I received my delivery,...
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1.0
New Wilmington, Pennsylvania
I liked
  • Poor
#1132609
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I have been trying to track a package on my phone and laptop on the ups website. This website is full of useless advertising services. I spend almost an hour trying to get a simple tracking status and were not were able to get the information I need it. It just keep...
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#1132243
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[EVERYTIME I AM TO RECEIVE AN ENVELOPE SUCH AS A CREDIT CARD REPLACEMENT. THE DRIVER DOES NOT DELIVER ABD JUST PUTS DOWN PERSON NOT AT HOME. BS I AM HOME WAITING . THE DRIVERS HAS THE GATE CODE AND KEY. DRIVER DOES NOT EVEN GET OUT OF THE TRUCK AMND US THE KEY OR GATE...
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1.4
I didn't like
  • Lazy drivers
#1131997
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Every single time i order something off amazon and it happens to be UPS delivering my items, its always late. ALWAYS!! And it seems to be because they just don't care. I will track the package and see it made it all the way to a warehouse in my area, and then just sits...
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#1131824
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My package was received on nov 6 to a ups facility however on nov14 my package was still sitting at the same location, no updates on my package i called customer servive they were not help at all they wouldn't let me pick up my package they said if i wanted my...
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1.0
Lathrop, California
#1131634
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We were to receive a package that was needed to finish a job that our customer was to receive the following day. At five we still did not receive the package. We called ups and they said the driver tried to deliver at 4 and 4:30 and that he even tried the back door.....
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1.0
#1131467
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