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8:30 AM November 9, 2018 on 270 West bound at 23 North Idiot UPS drive decides he is going to miss his exit so he stops in middle lane. Cuts nearly 90 degrees across 2 lanes of traffic causing other to stop in their moving lane of traffic to make his exit (past the...
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#1396857
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This is not the first time this has happened. I was waiting for a overnight check for $2,000 recently, 11/18. The driver left it at the wrong address. My neighbor. I just happened to see the driver come up to the property. He came and went without ringing my bell. I...
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1.2
I didn't like
  • Delivery
  • Delivery and customer service
#1393505
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Ups - How are they still in business???

If I could give UPS less than 1 star, I would! Incompetent drivers, incompetent customer service reps, their ENTIRE staff is incompetent people. Their automated tracking doesn’t even update and employees don’t scan packages, making it essentially useless. Take your business to USPS or FedEx!
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
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Tracking Tool
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Value for money
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Website
#1391139
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consistent for sure, 1 package over ten thousand value, signature required signed by driver and left on stoop in Crownsville, issue in Severna park, package delivered 3 times, unable to get through on phone, hung up on twice, package returned and resent usps. Easton is...
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#1389552
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UPS and other shippers should have the ability to allow the recipient of the package to UPGRADE shipping speed. For example, a RECIPIENT would enter the UPS tracking number and be presented with the ability to PAY an additional fee to have the package delivered faster....
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4.0
#1388499
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I went online at UPS.com to create a shipping label for a freight package. I chose Paypal and when I was ready to pay the $274 fee...it kicked me back to UPS. This happened 2 times...I called Paypal and told them it had kicked it back and they told me to contact UPS. I...
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1.0
#1386914
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Ups - Unbelievable excuse driver theft

Driver told me someone with my exact identification met him at another location asked for package and signed for it i find that completely unbelievable how did they know where my package was and how did they have there picture on a id with my name
#1386081
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I went to the UPS Corporate Customer Center to pick up a package that was held. The UPS Worker removed the sticker from my box and said that she needed the sticker. When I told her that UPS has a privacy policy, that states all tracking information is supposed to be...
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1.0
I didn't like
  • Packages have disappeared from ups in the past refunded
  • Ups corporate has not made any effort to resolve my concerns
  • Ups does not take small business privacy seriously
#1386039
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Ups - VERY DISSAPOINTED
Ups - VERY DISSAPOINTED
Ups - VERY DISSAPOINTED
Regretfully I have to report the outstandingly poor service U.P.S. has been providing to our building at 1735 N. Kingsley Drive, Los Angeles, CA 90027. I self mailed the envelop containing copywritten materials for the purpose of storing it. I mailed in a perfectly...
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2.5
I didn't like
  • Very expensive prices for the very poor service
#1385086
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After hearing my porch squeak, I caught a ups driver racing from my porch back to his truck after leaving an obviously empty box that looked like it had been kicked off a helicopter & opened by a polar bear, then hastily taped back closed. By the time I reached him he...
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1.2
#1384557
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