Brooklyn, New York
0 comments
Not resolved

UPS delivery hours are awful and the UPS people should go back to Kindergarten since, apparently, they do not know their numbers. When my package STILL did not arrive, I scheduled for a re-delivery and stayed home the ENTIRE day waiting for the guy to show up. Of course, NO ONE showed up and I had to track my package online. But the guy wrote down the wrong tracking number (illegibly, I might add since I spent half an hour trying to decipher the chicken scratch) so I could not find my package, as "no such tracking number exists". In the end, I've never received my package and received a refund for my item.

Then for my second package, I missed the guy by an hour and had to pick it up at a UPS Access Point, 1440 Ralph Ave, like it said on the delivery slip. I went to this location, only to find out it was a construction zone. When I went online to confirm the address, I found out it was NOT 1440 Ralph Ave, but 1940 Ralph Ave. How THE *** does someone mess up a "9" with a "4"?!?

Horrible, simply idiotic these people.

(I wish I had the other slip too, so I can show the chicken scratch tracking number, but I threw it away in frustration a month ago.)

Review about: Ups Home Delivery.

Review #802998 is a subjective opinion of a user.

1.8
Turnaround Time
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Problem with delivery / Not specified
Preferred solution Not specified

Had an Experience with Ups?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"Ups is the WORST!! I sent my tv with them since i was moving to another state and i even pay the insurance that the UPS store sold me... so..." Read more
"Such an inhumane unprofessional setvice. I used UPS to srnd a very important official and confidential letter. A simple one page document and it arrived ripped (torn), with a torn..." Read more
"I was expecting an overnight envelope but it was delayed for a week. Followed up with email and calls but was told due to Thanksgiving, volume is high and just..." Read more
"...the box was soaking wet and the contents were eaten by squirrels,,,,this was the only gift i got for christmas and was ruined by a lazy driver.....thanks ups..." Read more
"2/11/17 I purchased two collars and one set of training lines and 'The Perfect Dog Training Kit'. Cost with tax was $114.17 which I charged to my Chase credit card...." Read more
"Ordered 1 GB Receiving 40 MB WTF!! Already contacted Consumer support, they told me to downgrade if I didn't like it. 100 words why !!! they just suck Dummy Text..." Read more
"Signed up as invited via email, and proceeded to buy an expensive pair of boots (well above the required $50 min. purchase) but was refused the discount upon producing the..." Read more
"I ordered a bouquet to be delivered to my sister in the hospital. I paid $58 for the bouquet and it was supposed to be roses, lilies, carnations and daisies..." Read more