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I live in Forest Hills NY, and I've received packages from UPS before. They normally leave a notice if they've attempted to deliver a package and allow you to change delivery options, pick up etc. However, after waiting past the expected delivery date, I logged into on-line tracking to see what was wrong and was surprised to see that two deliveries had supposedly been attempted already, and the third was scheduled for the following Monday.

I was at home all day Monday and nothing arrived, there was no notice left or any sign that someone from UPS had come. Nonetheless, the tracking listed a 3rd delivery attempted and said that the package was being returned to sender.

I tried e-mailing customer service, but all I got was a phone call from the local UPS office claiming that they attempted three deliveries (which I know is not true) and that I would have to contact the sender to re-send the package. Obviously, I will ask them not to send through UPS again.

Product or Service Mentioned: Ups Delivery Service.

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