I've been house-bound for FOUR DAYS because i need to sign for an expensive package that they keep promising to deliver, but they never show. Driver lied and said attempted delivery at a time that I was in the same room as my front door.
Today I watched the truck drive past my house without stopping. I've phoned, written, escalated, posted to their FB and Twitter, messaged customer service (there's a joke) and I'm nowhere. Their depot is 45 minutes from my house! And they can't make a delivery in 4 days??
IDIOTS! It took less time to get from Chicago to Vancouver Canada than it's taking to make it the 45 minutes from their depot to my house.
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Poor customer service.
Preferred solution: Price reduction.