I ordered 2 pairs of shoes. The driver took it upon himself to not deliver the package.

He checked the box that says, "B) The sender required a signature at the time of delivery" which is completely UNTRUE. I called the sender who confirmed that they had NOT requested a signature (and never do with any other delivery company). The sender was then kind enough (Zappos) to call UPS and tell them this. UPS still refused to deliver the package and to leave it since I live in an apartment and somehow have less privileges than someone living in a house.

I called UPS to get the problem resolved but they did nothing. They want me to drive down and pick up the package that should have reached me 5 days ago. They did not apologize. This the 2nd time this has happened.

I have arranged with the sender that UPS shall not be used again when I order. Thanks UPS!

Now life will be that much better without your inconsiderate service.

Product or Service Mentioned: Ups Delivery Service.

Company wrote 0 public responses to the review from Mar 20, 2013.
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