Not resolved

So, I made a mistake when placing an order that was being shipped to me via UPS. I realized I made an error when selecting my product, so the company told me to refuse delivery and UPS will ship it back.

I called UPS to understand the procedure: when the package arrived, I wasn't to open it, but needed to call UPS to "Refuse Delivery/Return to Shipper." Great! I called, scheduled delivery and left my package on the porch. UPS never arrived. I called again, rescheduled the pick-up, package on porch, and went to work.

When I came home, package was gone (yayyy!!!) Next day, came home and package was BACK on my front porch (why, dear God, why??) Called UPS, rescheduled delivery, package on porch again (and told them I was going out of town for a week.) UPS assured me the package would be picked up. A week later, came home from and was greeted by the SAME *** PACKAGE!!

It never left my front porch. The package finally left today...but it may return tomorrow (I'm not hopeful...)

Monetary Loss: $129.

Company wrote 0 private or public responses to the review from May 07, 2012.
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