They are supposed to deliver my medicine from the VA by 10:30 AM. I was forced to accept this by the VA.
UPS has only been on time once in the year that I have been doing this. I have complained before only to hear that there's nothing they can do about their workload. How about being on time?? I am sure the VA pays a lot of our money to have these delivered by overnight shipping.
They will not let anyone else sign for the package, nor will they let me pick it up.
I don't have a choice but the other consumers do. Don't tolerate poor service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.