3930 Pleasantdale Rd, Doraville, GA 30340, USA
Not resolved

I placed two orders from the same company online on Cyber Monday (11/27/17). I received the first package as expected in about 3 days.

The second package arrived at the Doraville, GA sorting center on December 1st. Every time I checked on the delivery update it said it was "being processed". My package sat for 10 days before it was finally delivered on 12/11/17. When I called to inquire why my package was delayed I was told there wasn't enough room on the truck.

For 10 days ... the trucks were too full for a box that was small (10x8x6).

UPS is usually better than this. Very disappointed.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Dec 21, 2017.
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