Not resolved

UPS was contracted to deliver a package from Salt Lake City Utah to Santa Ana CA.

The parcel was to be delivered before noon on April 1st but did not arrive.

I contacted the distribution center to track the parcel three (3) times and was told it would be delivered between 8:00 and 9:00 am on

April 2nd. Installation staff was flown to our location to install the equipment that UPS was supposed to deliver on April 1st.

They were required to stay overnight for the installation that was supposed to be concluded today.

When I called UPS again....there is not any accurate delivery information.

This is not the first but maybe the last time we'll use UPS.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $3000.

Preferred solution: Deliver product or service ordered.

I didn't like: Delivery.

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