Not resolved
1.5
Details
Customer service
Diversity of Products or Services
0 comments

My order was to be delivered on 4/6/15, which did not happen. After complaining to UPS: they stated I gave wrong address--not true!

The address was on their email to me was correct, so then the company made some other flimsy excuses. Finally when I complained "big time" to the sender--told them to cancel the order, also again to UPS, they scheduled another delivery time, which was 4/13/15--a week late and many days of arguing. The package did come, but opened.

I have lived at this address fifty plus years and delivery has always been fine. The address in on both gates.

Reason of review: Problem with delivery.

I didn't like: Ups customer, Delivery, Ups customer servvice.

Company wrote 0 public responses to the review from Apr 13, 2015.
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