Not resolved


My parents took a care package to a UPS to pack and ship to Texas. After opening the package I found nothing had been packed and the contents had been spilled in the box and some of the contents had been contaminated with a damaged carton of Chicken broth.

The box and most of its contents had to be thrown away. I Called the UPS store in Addison Il, where it had been shipped, and they told me they would file a claim. I called UPS directly and they told me without the box or contents they cant pay a claim. How can no one take responsibility for failing to properly pack and ship a package ???

My parents paid for a box, packing, insurance and proper shipping. UPS has lost my business and my parents business.

Reason of review: Bad quality.

Monetary Loss: $55.

Preferred solution: Full refund.

I didn't like: I did not like at all.

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