Sent a package back to the mfg in the same box it came in from the manufacture.UPS damaged the box and product inside.
Made a claim with UPS. After a follow up e mail on the status of my claim, they denied indicating they require "peanuts" to be used in packing. Makes no sense considering it was returned shipped the way it came from the mfg. not only did it cost me $27.00 to ship but the product cost was $79.00.
I am disappointed with this company.
I will ship with FedEx going forward.Hopefully they don't hold the consumer to a different standard.
Monetary Loss: $79.