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I asked for 2nd day air for a time sensitive document to be shipped through UPS. The driver left notice on my door on the first attempt.

I was at home, I am not sure even if he knocked. I thought it was nobody's mistake. Then I called to held my package...I went to pick it up (driving 10 miles) and they didn't have it. This happened even after I asked to hold the package twice.

Really pissed at UPS. The supervisor at the center told me they will give me credit through the shipper. However it never happened.

When I called them back about the credit they told me the shipper has to file a complaint. I learnt 'never believe what they tell you...ask in writing'' I got my package 5 days late!!

Monetary Loss: $20.

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:( Ups has useless drivers who definitely dont know how to do their job. This company urgently needs to reevaluate their staff.

I'm disgusted with the crappy service they offer. Someone has to do something about their *** job or they should just go out of business.

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