This is not about a particular store, but UPS in general. I called UPS.
I waited for 20 minutes until some lame-brain picked up the phone. I made a simple request to regarding a delivery. The Lame-brain had a million excuses why my request COULDN'T be done. I asked to speak to a supervisor.
A recording went on saying it was a 1-2 hour wait for a supervisor. I spoke to the lame-brain respectfully at all times. I always try to use Fed Ex.
They are much more
customer friendly. UPS SUCKS!!!
Location: Ashburn, Virginia
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