I was told specifically that my package would be delivered on Wednesday December 11th. I arranged for someone to be here all day.
The package never arrived and I received no notice. Thursday the driver showed up and again no notice after what happened the day before as to when it should arrive, AND they wanted $23.65 for Brokerage C.O.D. dues on top of the $20 shipping fees I already paid, this being payable to UPS. My husband didn't have it on him so he left a notice that a second delivery attempt would be made on Friday.
I again waited all day, no delivery and when tracking I found it was left in the UPS facility, UNREAL! By now I no longer have patience or time for this.
I am now going to have to pick it up and still end up paying almost $45 to UPS which is about 3/4 the cost of the item I ordered. Never again will I choose UPS, they have really bad business practices!
Product or Service Mentioned: Ups Delivery Service.
Monetary Loss: $45.