Ups - Parcel "floating" around the world!

1598 of 4081 Ups reviews

Trying to send samples to an important potential customer, in Italy. The parcel was dispatched, went from the UK to Germany, then to Denmark and then back to Germany?!! 7 days later it is in Germany........ not Italy! I could of delivered it myself, it may of been easier and actually reached the customer!!

My customer is unhappy, i'm embarrassed - not a good combination!! I have probably now lost this customers business and will go else where. To say I'm angry is an understatement.

It is your service to deliver the parcels on time and in good condition. You have severely damaged my opinion on UPS service. I am now waiting for a call from the depot to explain to me why this has happened. However I will not be surprised if I don't receive a call as they hate to admit they have made a mistake.


This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Reason of review:
Problem with delivery
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Delivery Service
Review category
Transportation and Storage
review #535637

Author wants to be contacted by the company. Learn more

Had an experience with Ups? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
1598 of 4081 Ups reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Ups. However, many companies do monitor reviews on our site.

You were reading a complaint about Ups.
Filing a new complaint about