For the past 5 days, the UPS website has been showing that our Christmas presents have been "out for delivery". The EXCUSE I received when I called on the telephone was that a UPS manager made an executive decision to not place our packages on the delivery truck.

No more. No less. No reason for his decision was given. Not that it would make it okay.

And no indication that they will be put on the truck the following day either. It's bull$hit that this UPS employee gets to decide who gets their items delivered and who doesn't.

UPS does not deliver up to it's name.

Product or Service Mentioned: Ups Manager.

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