I ordered two items from the same place within the same order. Both items shipped at the same timw but in separate boxes, but the tracking info was the same.

I got part of the order on November 1 since I paid for overnight shipping. I waited all day for the second box which had a status of "out for delivery". I called ups after it hadnt arrived by 9pm and they assured me it was guaranteed to be delivered that day. Long story short the item never arrived.

When I checked the status in the morning it jow read "in transport". When I called ups, I was transferred all over the place and even hung up on. They never once could find a reason why the package wasnt delivered. All they could say was that I would have to wait until monday since the facility was closed for the weekend.

Thanks ups...I should have known better than to trust your services.

They could not have been more rude and unhelpful if they tried. Im extremely upset and disappointed with ups!!!

Product or Service Mentioned: Ups Delivery Service.

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