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So packages normally deliver to my company by 3pm on a normal day. 3pm came and passed so I called to get a guarantee they were delivering today since I leave at 3pm.

I wait and wait and then get notice that the tracking information was changed to redeliver the next day due to the location being closed!!!!????? When I call they tell me they don't know why the driver didn't attempt to deliver and he will be back out to deliver that night. Well I'm not staying here all night obviously so clearly this was no help. Last time I'm using UPS if I can avoid it.

What a joke. Horrible customer service.

Product or Service Mentioned: Ups Delivery Service.

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Newbury Park, California, United States #764357

definitely avoid ups, and go with any one of the other carriers, you won't regret it!

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