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I went to a T-Mobile store to get new phones for my family. We ended up getting 3 iPhone 5C's and 1 Iphone 5S.

They told us that they weren't in stock at the moment and that they would have to ship it to us. We get a tracking number by UPS and wait for the delivery. Several days passed and we saw that they were in the same city so we watched for hours to make sure the package got there. No vehicle showed up but the tracking said delivered, and that It was signed by some person I have never heard of (It was not any of my neighbors).

I still don't know what to do.

Even though we filed a claim that the package was lost/stolen, nothing has changed. That package was very expensive (It cost me $1000+) so I wish I could get it, but UPS keeps jerking me around.

Monetary Loss: $1000.

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Newbury Park, California, United States #764362

UPS will keep jerking you around, don't hold your breath for resolution, unfortunately..

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