Package has been out for delivery for four business days, but has not yet arrived. On Wednesday and Thursday the reason for non-delivery was given as Emergency Conditions Beyond UPS' Control, which is acceptable given the snowstorm we had, but on Friday and Monday the reason given for non-delivery was that the premises were closed, even though I was at the office with the door unlocked and the lights on both times.

The driver had never come down the driveway, had not entered our building, and had never left a failed delivery attempt notice on our office door. UPS needs to find drivers who can find addresses, or who can ask for help when they can't.

Company wrote 0 public responses to the review from Feb 10, 2014.
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