My girlfriend from the UK sent the package on January 13. It entered my country on the 15th but the tracking said it was offloaded from the airplane so I waited for an update.
But my package never moved, and now it's the 18th and still no update. I tried to email them asking for an explanation but never provided one. We chose UPS Express Saver but it has been 6 days! So slow.
And even if the plane offloaded my parcel the first time due to unforeseen circumstances, doesn't UPS have a back-up plan? Can't they just board it on a different plane?
Does it really have to stay in their facility for 3 days? What the ***?!
Monetary Loss: $500.