Not resolved

Was supposed to be 2 day delivery. It snowed.

When I contacted them on fri which was when it was supposed to come in. E-mail said out for delivery from Raleigh, NC at 9:30 am to Lillington, NC. When it did not come I contacted through chat. Was told it would come by 11:00 pm?

Received e-mail sat said it would be monday. Excuse was they could not deliver due to weather but funny my husband went to work both days from the same place the package was coming from. Just another lame excuse. This is not the 1st time they have had a problem delivering here.

Always a driver problem.

Told me they had no way of contacting the drivers, but funny they have the ability to let me know by e-mail when the package was delivered. Most our orders come by FedEx with NO PROBLEM.

Product or Service Mentioned: Ups Next Day Air Delivery Service.

Reason of review: Problem with delivery.

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