Not resolved

I purchased a vintage reel to reel tape recorder from a seller in florida via paypal. he carefully wrapped,( including reccomended box from ups, that cost me 16 dollars) and marked and told represenative that it was sensitive.

when it arrived in mesa az. it looked like it had been kicked around pretty badly. inside the wooden case wasd smashed on both corners and the electronics that he said were working were not. we called rep and on thursday and they said that we guranteed conrtact by the next day.

we still have not heard anything.

why buy insurance when a company has no regard for their customers and why would two different employees make false statements about contact. nsever again ups.

Monetary Loss: $250.

Company wrote 0 private or public responses to the review from May 26, 2013.
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