Package lost or stolen, but UPS driver marked as "delivered". UPS refuses to replace or pay for item even though it insurance by shipper was paid.
UPS customer service representative said it was "not their issue once marked delivered." Many other companies immediately replace items, but not UPS. This is not the first issue of this kind. Social media is a buzz about this type of situation, soon UPS will lose even more money and customers because they refuse to take responsibility and do the right thing.
Shame on UPS. Don't use them, and if you do, don't pay for insurance as it is meaningless.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of customer service agent. Please immediately contact the author of this review to discuss problem with delivery of ups shipping and associated monetary loss in the amount of $140. Ups needs to issue a full refund according to poster's claims.
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