I ordered a pkg from QVC and UPS would not leave it at neighbors apt even though it was in next bldg. When I went to UPS facility I was told that it was at drivers discretion to leave it not., so instead of leaving pkg UPS came to my apt 3 times and could have left pkg on second trip.
It was a wedding gift and I couldn't get it in time to leave for wedding.
This is lousy service from a company that I have trusted for over 40 yrs. From now on it will bEe FEDEX OR USPS.