I ordered an item which was shipped from Austin TX on Monday Nov 24, It was due to be delivered today Friday November 28. I even received a notice it was being delivered today. As late as noon the UPS site said it was due to be delivered today. The package was last scanned at Secaucus, NJ, Wednesday at 11:45 PM. Normally it gets to Nanuet an hour or two later. It should have gotten to Nanuet around 4 AM today and been delivered today.
UPS site now says delivery on Tuesday December 2 between 3 and 7 PM. A delay of 4 days. I spoke to a supervisor, she did not know what happened but thought it could have been too much volume. Claimed my package was in a trailer at the Meadowlands. Usually they make their date, often delivery a day early.
Reason of review: Problem with delivery.
Monetary Loss: $400.
Preferred solution: Delivery Nov 29.
I didn't like: Had no idea why package was late.