New Reviewer
0 comments

I shipped a package from Tennessee to California. On the day after deliver day, the carrier called me asked told me that my package was damaged and discarded.

I called customer service and they said they will investigate and let me know. After few days I called back, damage department told me that the company policy is that they can discard customer package if it is damage. This is the first time I heard about this policy.

The package is 45 lbs and most were new cloths and dry stuffs.

I can not believe UPS a well known company would do this to customer. I will pursuit further if they don't solve this issue.

Reason of review: my 45 lbs Package was discarded.

Monetary Loss: $1000.

Preferred solution: Full refund.

Location: 1331 S Vernon St, Anaheim, CA 92805, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

UPS Reviews

  1. 2053 reviews
  2. 436 reviews
  3. 190 reviews
  4. 70 reviews
  5. 76 reviews
UPS reviews