I sent a box of frozen Alaskan moose and seafood with a 10:30 AM next day delivery from Alaska to California. It never arrived and no one could tell me where the package was the entire day when it was suppose to arrive.
Just kept saying in transit but it had left Oakland but never made it to San Jose. I placed many calls and received many promises to call me back which never happened. Finally got a supervisor on the phone who checked into it and 48 hours after shipping it's on a trailer with 2000 other boxes and won't be delivered until best case 72 hours after it was shipped, 48 hours after a guaranteed delivery.
Since UPS will not guarantee perishable items for shipping I am out 100's of dollars. I will not use UPS again.
Reviewer is in unhappy mood. MOD123456 stated that there is a room for improvement of disaster. Please immediately contact the author of this review to discuss problem with delivery of ups next day delivery service and associated monetary loss in the amount of $500. UPS needs to issue a full refund according to poster's claims.