727 views
New Reviewer
0 comments

Overnight package has been out for delivery on the truck since 9:32AM yet was never delivered. Called at 8:30PM and agent says it's because of the holiday so it's still out for deliver and I will received it today.

Okay...10:20PM called again. Agent says the truck is not back to the facility yet and is still out for delivery. I told him it's almost 10:30PM, are you seriously telling me that the driver will ring the doorbell and wake everyone up to deliver the package after 10:30PM. He says "Yes it's going to be deliver today.

If you don't want to be woken up, I can send a message to tell the driver not to deliver today." It's now 11PM, still no doorbell ringing or knocking. UPS should stand for Urgent Parcel Storage.

I waited all day so I know no attempt of delivery was ever made. One would assume that if it's an overnight package it should be here already, but I guess what can you expect from a company that doesn't care about their customers or their employees.

Location: New York, New York

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

UPS Reviews

  1. 2053 reviews
  2. 436 reviews
  3. 190 reviews
  4. 70 reviews
  5. 76 reviews
UPS reviews