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My son was in Vancouver and had forgotten his iPod in Calgary. I paid for overnight express to be able to get it to him before he flew out for Japan.

I sent the parcel from Cochrane, Alberta to Vancouver on Monday morning July 25. He was flying out on Thursday afternoon July 28. It was recieved in Burnaby on Tuesday morning. The parcel was not delivered to the address until Thursday afternoon.

He did not recieve it as he was gone. I paid to overnight, why would it take 3 days to deliver? Then I had to pay for it to be shipped back to me. With another company and then pay to ship it to him overseas.

All I have asked is to get my money back that I paid to UPS. All I am getting is the runaround. It has been over a month and still waiting for a response. I would like to get this settled.

I also will be posting my complaint on line as a warning to others.

Product or Service Mentioned: Ups Overnight Delivery Service.

Reason of review: Problem with delivery.

I didn't like: Customer service.

Company wrote 0 public responses to the review from Sep 13, 2016.
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