My wife's cancer medication is provided to us by an American Specialty Pharmacy with overnight delivery.
The medication is shipped from the UK.
This shipment was ordered on Jan 26 for delivery on Jan 27. The label clearly stated that the package contains chemotherapy drugs.
When it failed to arrive, the tracking said:
"We've incorrectly sorted the package at our facility. This may cause at least one business day delay"
The package was finally delivered after a full week!! instead of overnight.
No excuse, no effort to expedite the package.
What a way to treat a package a human being depends on!
hansheinsbroek wrote the review because of order processing issue at UPS. Reviewer claimed that he or she wants UPS to offer any options to resolve the issue.
The most disappointing in user's experience was careless handling of life saving dugs. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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