Dropped a package for shipping at ups weighing it only 24lbs (weighed by them) and later they up it to 162lbs cost went from $28.00 to $185.00 We were not informed there would be additional charges Not a fair practice. We were also charged an address correction of $12.50 When the address is exactly the same as on their shipping paper work.
If we were informed about the total cost at the time it was dropped off, we would have not shipped the package.
The company that received the package said it was also damaged. (I do not know if they filed a claim.)
This reviewer shared experience about pricing issue and wants this business to issue a partial refund as the author lost $160. The author is overall dissatisfied with UPS. The most disappointing about freight quote from UPS was unethical business practices Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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