UPS Account Number: V3080A
At about 12.25 pm today a UPS courier arrived to collect my HTC phone for return for repair.
I asked him to wait while I went back downstairs to collect my package which was addressed and only requiring a waybill from the courier.
He shouted to me he had a hundred packets to collect and couldn't wait.
I called back I was coming and when I got back to the door he had LITERALLY, run away.
This man is not fit to be working working with the public. I called HTC and they said they would talk to UPS. A few minutes later they called me back and said UPS would call me within an hour.
Which they did just now (12.58) and promised a new collection by 5pm.
If this gets brushed under the carpet I'll post it on every site I can think of. I'll never use UPS again.