I was supposed to receive two packages, one on 02/04 and another on 02/05. Well it snowed on 02/04.
I understand we have emergencies. From that day, everyday the status says the package is out for delivery and at the end of the day the status is updated as couldn't deliver because of emergency situation beyond UPS control. It is 02/10 today and I didn't receive the package. They are piece of ***.
We pay for service not to be treated in this way. When I call customer service, all they can do is to just track it, that's all.
I repeatedly asked them to make a note so that driver makes sure he delivers package the next business day but screw it, they are not willing to do it. *** company, I wish I had a better option.
Product or Service Mentioned: Ups Delivery Service.
Monetary Loss: $400.