Not resolved

Thank you UPS for killing my grandkids belief in Santa. Santa was supposed to bring their xbox Christmas eve. Instead UPS brings it to them 2 days later.

I even called customer service that morning and was assured that my delivery would be there that day. Obviously I was lied to.

Now my 4 yr old and 7 yr old says there is no santa only UPS that delivers late.

Trust me I will never have another pakage delivered by your company again.

I understand late deliveries but the lies are too much.

This was a 2 day air package.

Product or Service Mentioned: Ups Delivery Service.

Company wrote 0 private or public responses to the review from Dec 27, 2013.
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Vancouver, Washington, United States #765651

Why do people always blame someone else. Try ordering earlier next time and blame yourself for not planning on mistakes by other people.

Orlando, Florida, United States #764715

I think Santa needs to shop a little earlier next year.


They wouldn't be saying that if you hadn't told them Santa was bringing it. Furthermore they are both too young to have something like that, no matter what other adults think, I am really old fashioned and think kids should be playing actively and/or reading instead of playing video games.

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