Not resolved
Turnaround Time

UPS reported my AT&T equipment order undeliverable, based on the address--the same address that the phone company has been mailing bills to for the last 50+ years. It seems that address has an outcounty letter prefix, from an older mailing system. It's never been a problem with the Post Office, and it never was a problem with UPS drivers and managers who have worked in county for a month or more.

But the UPS bot runs things now, and so I have to wait another week for phone service.

That, or there were too many left turns involved.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $70.

Preferred solution: Deliver product or service ordered.

  • UPS robot
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