State: Ontario City: Toronto Clear all filters (61 of 5206 reviews match)
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ups attempted delivery to my home. let a slip that said i could pick it up at a 'ups access point' the 'ups access point' is a convenience store. i went to the convenience store, presented the slip and my id and waited for my package. i waited 20 minutes and then asked...
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1.8
#1176853
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I prefer never ever go with UPS again. They have kept the package with them from past one week. They didn't attempt to deliver at least once in a week time. Daily they are updating the tracking as "out For Delivery" but never delivered. very poor and pathetic UPS. When...
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I didn't like
  • Tracking and delivery
#1149081
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We have been making changes to our dining area and have ordered a bar cabinet and new area rug for this part of our house. They were both misdelivered by UPS. Both to different addresses on our street even though both parcels were clearly labelled with the correct...
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#928285
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This is the absolute worst company in all of man-kind. They have disgusting customer service!!! Like how can you work at a ups store and you don't even know the basics of the English language?!? They clearly do not care for their customers and are all about the money....
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Anonymous
Anonymous

For the last 3 weeks I've been getting my packages delayed and they give made up excuses like a derailed train in Phoenix . Come on ups ships by airplane. I figured out wha...

1.0
I didn't like
  • Disgusting customer service
#890427
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this is a terrible delivery service. all they do is lie and make us frustrated. customer service is even worse. i am not surprised to see 4 thousand plus complaints with only 12 resolved. very shady company. bunch of lying sons of ***. my company will never ever use...
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#888499
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Short Review on July 05, 2016

Sitting at the customer counter in Toronto with 20 other people watching the UPS gong show! What a horrible experience!
1.0
Details
Customer service
#877271
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Terrible experience with UPS. Paid for a parcel containg three bottles of maple syrup and three loaves of malt bread to be sent from Ontario to Alberta . 2 day delivery. The parcel never made it out of Ontario. I was eligible for the postage refund because it was...
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1.0
#872438
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When shipping a very simple item from Florida, to Ontario I researched costs. A UPS store told me it would be approximately $35, when it was being shipped, it turned out to be $75, then upon arrival, i'm told I have to pay additional fees and taxes, which were never...
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1.0
I didn't like
  • Poor business practices very unethical
  • Dealing with ups its disgusting
  • Very unprofessional
#748130
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I ordered a monitor and It was shipped by UPS. The package is apparently in a 4ft box. I live in a condo building and my concierge wont accept a package that large(Which is fair and I understand he only has limited space). So UPS apparently tries to deliver the...
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Anonymous
Anonymous

I believe you mean that it was attempted to be delivered to a UPS Store. Those are independently owned and are a different company than UPS. UPS Customer Service Centers are...

1.0
I didn't like
  • Phone contact
  • Very unprofessional
  • Ability to actually deliver
#645843
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Well... what hasn't happened with UPS. I have a few incidents that I'd love to talk about here. The first is that UPS sent one of our shipments to the wrong places. We then had the guy who received the package call us and try to "blackmail" money out of us to buy back...
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2.2
I didn't like
  • Denied responsibility
  • Did not say sorry
  • Worse experience ever
#645340
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