I was expecting a large, important delivery. I needed it within a narrow window because I had a very important meeting to attend.
After a few back and forths, my request was honored. The Man in Brown rang my bell at precisely the time expected, and with a smile as if he doffed his hat. I can think of many true stories of how UPS has made an everlasting impression in my life starting with childhood.
And so, I tip my hat to a great consumers institution, United PARCEL Service, aka, UPS, aka, The Men in Brown. Thank you.
Product or Service Mentioned: Ups Customer Care.
Reason of review: Good customer service.