Not resolved
Customer service
Diversity of Products or Services
Turnaround Time

I live in downtown Vancouver BC - I HATE UPS and their *** delivery so much that if you ship UPS and I order from you - I WILL CANCEL- they don't even attempt delivery to condos in Vancouver- saw the driver sitting behind my building and when I asked him about my parcel I noticed he was sitting there updating the computer he had- next thing I checked on line and it stated he attempted delivery which he clearly did not and it took 4 days to get a card from them. Only other option is to travel 3 hours round trip in day traffic to their Richmond BC depot - notice they do not even have a hub anywhere in Vancouver to pick up - best part them are only open till 6 pm Mon-Fri- who the *** operates that way anymore. THEY SUCK and if you use them for delivery good luck keeping customers.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: don't both I avoid UPS at all costs and bad mouth them too..

Company wrote 0 public responses to the review from Jan 27, 2016.
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