Not resolved

This time, they left a delivery notice on my door, with an address for pickup. I checked the info notice online and the webpage told me it was at a different address.

So I called UPS. The woman told me my package was at the address displayed online. So I went there and the guy behind the desk told me that although I'd come to the right place, they didn't have it and that I should try a UPS depot a few miles away. So I went to the depot.

They had the package but wouldn't give it to me. Turns out the notice that had been left on my door should have gone to the house 3 doors down and the package was for him.

All this driving around whilst in rush hour. Probably just over an hour of my time totally wasted.

Reason of review: Problem with delivery.

Monetary Loss: $100.

Preferred solution: Deliver product or service ordered.

I liked: Tracking tool.

I didn't like: Delivery, Incompetent delivery driver, Poor customer service.

Company wrote 0 private or public responses to the review from Mar 18, 2015.
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