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2.5
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Customer service
Reliability
Tracking Tool
Turnaround Time
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My cell was broke I had insurance on my cell they ship me out another phone UPS delivered it to my apartment left the package at the front did discuss a signature required at 3pm when got off work someone taken the package. I call Ups gave them the tracking number.

They stated that they were going to do investigation. I called Asurion to send me another out the next day.

Again was delivering the phone however they gave me a tracking number and stated they would delivered @3pm I took off work to make sure I get my phone . I called Ups to see where my phone was going to be delivered she me 8pm I waiting & waiting tuhey delivered my day 4 with no phone they was dishonest with receiveing my phone I not happy with Ups service Rachelle Jenkins

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