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Paid for 3 day guaranteed delivery on the 21st and when the 21st came around the delivery date was changed to the 26th after Christmas. It was Christmas presents for my 2 grand kid's who went to their parents house for Christmas and are flying back home to Marietta, Ga.

and Charlotte, NC. from Houston, TX the morning of the 26th so will be gone when package arrives.

Now my daughter has to place their presents in 2 new boxes and ship them to my grand kid's so that adds to the expense. Reading the guarantee I should get my money back but not holding my breath.

Product or Service Mentioned: Ups Three Day Select Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Full refund.

I didn't like: Packages do not get delivered according to protocol.

Company wrote 0 public responses to the review from Dec 24, 2017.
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