Kidderminster, England
Not resolved

ups delivered our tickets to someone else who signed for them, then sent us a email to say they have been delivered. We phoned then and said we were not the person who had signed for them where's our tickets they said got to investigate it been chasing for 3 weeks concert is on july 4th hotel booked no tickets no response of ups utter waste of time even asked for the police to be called in and still no reponse please don't use the company they are a waste of space and not interested in you. We have lost a lot of money and enjoyment.

Reason of review: Poor customer service.

Monetary Loss: $400.

Preferred solution: Full refund.

I didn't like: Way in which i have been dealt with.

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