Kidderminster, England
Not resolved

ups delivered our tickets to someone else who signed for them, then sent us a email to say they have been delivered. We phoned then and said we were not the person who had signed for them where's our tickets they said got to investigate it been chasing for 3 weeks concert is on july 4th hotel booked no tickets no response of ups utter waste of time even asked for the police to be called in and still no reponse please don't use the company they are a waste of space and not interested in you. We have lost a lot of money and enjoyment.

This person wrote the review because of poor customer service of ups shipping from UPS. Reviewer claimed that he or she lost $400 and wants UPS to issue a full refund.

The most disappointing in user's experience was way in which i have been dealt with. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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