I had ordered two packages that UPS was suppose to deliver yesterday. At 8pm, still nothing.
I check the online tracking and apparently an attempt to deliver was made at 4:52pm, but the customer was cited as not being there. At 4:52, I was home. No knock at the door, no truck driving down my street, no sticker left telling me the pick up location. Nothing.
Now I am expected to go to a depot in the middle of nowhere (seriously, the very outskirts of Toronto by the highway) to pick up 2 heavy packages that a UPS driver was too lazy to walk to my front door with. Costumer service win.
Product or Service Mentioned: Ups Delivery Service.