After 3 separate visits to this UPS branch, we were still unable to get 1 simple power of attorney document notorized. The resident notary (a pompous Asian guy) provided us with misinformation on several occasions and ultimately refused to notorize our document.

We proceeded to go to our bank, where the document was notorized (for free, no less) in under 5 minutes. The notary there was shocked as to why we were turned away 3 times from UPS. TERRIBLE CUSTOMER SERVICE - we will never return to UPS for any notorizing or to that branch for any services whatsoever. It would have been different if the resident notary had known what he was doing, as if he had been able to articulate what it was he thought we were missing, we would have been able to take care of it.

Also - the UPS notary is only in the office from 9am -noon, and sometimes not even then if he doesn't feel like it. WE STRONGLY ADVISE TO NOT GO HERE!

Company wrote 0 public responses to the review from Apr 22, 2014.
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