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I hand-delivered a UPS Letter for 2nd Day delivery to a UPS center (not a 3rd party affiliate). It was never delivered, and the status on the tracking number was somewhat confusing. After more than a week, I called UPS, spent almost an hour on the phone, was...
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1.3
I liked
  • Convenient location
I didn't like
  • No help
  • Excessive time on hold
  • Failure to deliver
#1297521
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my name is Tony Bobet from New York City. i want to file complaint of ups.com i am not getting my package. they said, they came yesterday, that was an attempt. i was here all day. my tracking number is 1ZA759F50365959184. The item is coming from Avery.com. i am going...
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1.0
I didn't like
  • Shipping address
#1278159
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My wife and I were moving to San Diego, CA from New York and sent two big luggage’s each weighting 60 pounds through UPS Store #6415. One of our luggage’s came at the exact delivery time and the second luggage did not. It was suppose to be delivered on 1/8/2018, I...
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1.0
I didn't like
  • Ups
  • Did not deliver package and make false notes in tracking system
#1254939
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UPS made 1 attempt to deliver a package to my address and I got a notice stuck on my door that it was being sent to a UPS Access Point (not my address). Why was not a second attempt made (as is an option on the notice) or even a final attempt. The driver got lazy and...
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I didn't like
  • Delivery procedures
#1103900
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Ups Manager Review

every one that works at this location in customer service is completely incompetent, all staff even managers , they are a bunch of morons complete idiots completely upset because they're getting paid close to nothing to work their and can't find nothing better
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#942959
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I paid UPS for shipping and insurance, as well as UPS Store # 2003 for "professional packaging". The item was ruined during shipment, claim denied by UPS due to "insufficient packaging, not per UPS standards." Store # 2003 (W Main and Drake, Kalamazoo, Michigan). ...
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Product
#932173
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UPS is great if your delivery has no problems. But, as soon as there is a snag, good luck getting your package. My driveway is being re-done so no access to my house by UPS truck for the last week. Had an unknown delivery attempted and failed. Spent 45 min on the phone...
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#907494
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UPS - THE WORST POSTAL SERVICE ON THE PLANET!!!!!! YOU really know how to screw up! when people pay for their stuff to be delivered by certain time, maybe, just maybe(!!!!) it's because people REALLY need those things BY certain time!!!! I have been waiting all day...
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arakuzi
arakuzi

they are not helpful because when you call you get only MONKEYS out of Atlanta, lazy and rude

1.0
I didn't like
  • Driver never came
  • I was home the moment status showed noone to sign for package
  • Poor customer service
#899699
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Twice in the last couple of weeks I was supposed to have UPS deliveries to my (5th floor walk up) apartment. In both cases, I received notice giving a time frame, 11 to 3:30, and I was home during that period and longer. In neither case did the UPS deliverer ring the...
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Anonymous
Anonymous

Access points are just another way to squeeze more out of the almighty dollar. They believe that there should be zero "send agains" (any package that was attempted at least on...

2.5
I didn't like
  • Driver lies about delivery attempts
  • Problem happens repeatedly without correction
  • I am upset behind me not receiving my package
#861164
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Ups Customer Care Review

Ups employee from btush avenue are full of *** liars who dont want to fo their jobe including the *** manager stupidvisor Tyrone who has no respect. They claim they deliever packages but they dont not even when your home. And when you go compkain the piece of *** person who claims to be a supervisor doesnt know how to talk to people they are a digrace to UPS
#842853
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